What Is Custom Software: Definition, Examples and Cost

It is hard to imagine something more important in 2017 than information security. Small and large enterprises including Financial and Healthcare sectors prefer to use software solutions developed specially for them. It is harder to find exploits and security breaches in closed ecosystems.

definition of bespoke software, custom software

Download our eBook “2017 Global Custom Software Development Rates” to learn more about pricing. Schools use custom software to keep admission details of students. Some governments develop special software for all of their schools.


We have already mentioned the bespoke software advantages briefly, but here we will take a closer look at the advantages and also disadvantages, to have a clear custom software definition. Despite the spectrum and diversity, the software market often is not able to meet the demands of all the variety of modern management approaches and business processes. It is no surprise that many companies would like their information system to have some unique features.

If you already have a database in operation make sure that the company you chose has experience in successfully migrating legacy data to new applications. You must liaise carefully with the development company so that you get the right options for your business. If you have chosen to go COTS and the product has been customised, any updates will inevitably need to be overseen by a software developer, which is a further cost implication. You will also have more control than if you used COTS software since you can make the changes you want when you want. You can determine what processes need to be included in the software build and thereby make sure that you reduce the risk of human error in your business. On the other hand you may find that the different parts of your business are becoming too diversified using the combined system of COTS and bespoke in different ways and in different areas of your business.

  • A software development company can interface different software applications using a bespoke solution, and this can allow a more gentle transition between the COTS and the totally bespoke product.
  • Depending on the project, the software is modified to suit the particular needs of a project owner, the design team, and the general and trade contractors.
  • Some teams apply for services of freelances, thus paying just the fixed price per hour.
  • The custom software idea outlines the primary requirements and forms the vision of the future product.
  • Obviously, they have to develop this kind of solutions by internal or external IT structures while heavily relies on the hardware specifications.

But why are they better than out-of-the-box or ready-made solutions? Longer initial waiting times, as your software may take a few months to be fully developed depending on the size and requirements of your company. Developed Software means software specifically designed for the Principal under the Contract.

Sometimes teams can apply several types of software to meet all the needs or integrate them into the unified system. This is a quite good example when we speak about the custom software definition. In this case, the customer had to use custom developed software due to specific requirements instead of simply buying an off-the-shelf solution. In the end, the client has obtained all-in-one https://globalcloudteam.com/ hospitality and loyalty software tool that completely fill in the gaps in the workflow. Moreover, the cafe franchise had exclusive ownership of the software which meant zero licensing costs regardless of the number of users, accounts, and terminals. Customer Loyalty Software also had to be integrated with existing POS software to allow staff to apply the discounts using loyalty bonuses.

FAQs About Custom Software

We’ll briefly look through the architecture, development process, and solution implementation. Finally, and very importantly, make sure that you have the source code for your application once the software developer has finished. If you don’t have the source code you are dangerously exposed and completely dependent on the developer.

definition of bespoke software, custom software

A wealthy man who could afford a custom suit tailored exactly to his measurements instead of a suit made from standardized patterns was said to have a bespoke suit. Our developers are skilled in a wide range of technologies including .NET (C# or VB), SQL Server, JavaScript, PowerBI, Azure and Xamarin. LASCAD - the London Ambulance Service's new computer-aided despatch system - temporary crashes causing delays in routing ambulances. A previous attempt to develop a custom despatch system for the London Ambulance Service had also been scrapped. Build and train AI and machine learning models, prepare and analyze data — all in a flexible, hybrid cloud environment. Now, we will discuss these types in detail, so you can choose one of them according to your business requirements.

What Is Custom Software: Definition, Examples and Cost

Look at Uber, a leading on-demand app that uses custom software to provide a seamless experience for drivers and riders. It helps riders to find the nearest available driver and drivers to navigate routes conveniently. Continuing on the topic of what is custom software definition of bespoke software, custom software cost, we’ve checked the hourly rates of the specialists in popular development locations. As a result of simple calculations, you can see that it can be one of the options to cut expenses. But the main requirement here is not to abandon quality for the lower prices.

We develop apps and web-based custom enterprise software solutions for medium and large enterprises. Deploy and support – Once the team launches the product for its customers, they will watch the user behaviors, use the analytics to spot necessary improvements and updates. In fact, it is the main benefit of custom-built software to have the possibility of scaling and advancing due to the appearing needs. Develop and test – Every team will deal with the infrastructure setup, backend, and frontend development.

The most obvious purpose of starting a custom development project is bringing profits to a company via the better organization of everyday processes and tasks. First off, it eases the overall workflow, having only the features that are useful for this area while having no extras that will have little to no use in the future. For example, applications developed for the hospital will include personnel records, past medical history, visit data, etc.

definition of bespoke software, custom software

COTS targets a broad set of requirements, allowing it to be packaged and commercially marketed and distributed. Another decisive factor is the engagement model you choose for the collaboration with the development team. If it’s regular engagement, the company needs to cover all the employee’s matters like the salary, accommodation, social security, employee benefits, etc.


See how modernizing back-end and legacy applications can lead to better digital experiences for customers and users. Also, check the next FAQ section to know the difference between an off-the-shelf solution and custom software and the time duration for custom development. Now, let’s understand what custom-made software is to know this topic better. We also shared some of the best examples of custom-made software solutions. As a result, the cafe management, staff, and visitors really appreciated the final product.

Development process may involve many departments, including marketing, engineering, research and development and general management. You’re welcome to share your experience and thoughts about custom software and its pros and cons in comments below. In this article, we will give you the custom software definition with the direct demonstration of the custom .NET software example.

This proprietary application is a bespoke system that is developed with a focus on your specific needs. There is no doubt that the software that is tailored by your instructions and fits all the nuances of your business shouldn’t be as simple as that. So be ready that the upfront cost for its development will be high as well. In fact, the disadvantages like the upfront cost shouldn’t affect your decision on the business improvement. There is no more need in the extending the license of the commercial applications that could be the basis of your work management. The perfectly adjusted software will extremely boost your business development due to its system fit to your business, but not business fit to the software used.

With a spreadsheet or an off-the-shelf software package, a user can get benefits quickly. With custom software, a business needs to go through a Software development process that may take weeks, months, or with bigger projects, years. Bugs accidentally introduced by software developers, and thorough testing to iron out bugs, may impede the process and cause it to take longer than expected. Custom software development is the process of designing, creating, deploying and maintaining software for a specific set of users, functions or organizations. In contrast to commercial off-the-shelf software , custom software development aims at a narrowly defined set of requirements.

What are the Advantages and Disadvantages of Off the Shelf Software?

Otherwise, this blessing can happen to be your worst nightmare if a data breach occurs. Here is why reputable companies that can afford an expensive solution choose bespoke systems. A custom web app can save your team hours of work every week by simplifying repetitive, click-intensive tasks, as well as help you integrate your data so that you can make faster, better-informed decisions. It can also consolidate your data from multiple sources and normalise it, allowing you to process it in seconds. Such System Software includes, but is not restricted to, micro-code embedded in hardware (i.e., “firmware”), operating systems, communications, system and network management, and utility software.

Personal tools

Every point mentioned above helps the staff that works with the solution and the patients be aware of the healing regimens particular to that or another subject. Of course, you may find the publicly available apps, but most of such tools are unified, which means they will not necessarily address all your needs. Besides, any software requires the highest security level while being compliant with all the necessary regulations.

Custom software may be created for a specific purpose, taking into account who will use it in the existing corporate environment. Even so, it may be necessary to provide some scalability in the future. Each of these varieties has its own set of advantages and disadvantages.

What is the best example for a bespoke software?

A systems health check is audit analysis, looking at how the new technology will be utilised, how it will be integrated into the system and any new features and functionality required. Since custom software is developed for a single customer it can accommodate that customer's particular preferences and expectations, which may not be the case for commercial off-the-shelf software. Custom software may be developed in an iterative processes, allowing all nuances and possible hidden risks to be taken into account, including issues which were not mentioned in the original requirement specifications . In particular, the first phase in the software development process may involve many departments, including marketing, engineering, research and development and general management.

You may object that a ready-to-use solution can contain a huge diversity of functions, even the extra features. But let’s be clear, most functions of the unified apps are never used and just go to waste. Why would you pay for the expensive license if you only use half of its features?

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